In spite of the fact that the hosting service offered by the different companies is practically the same, every provider has a customized platform with its own tweaks and ways to do certain operations. That is the reason why, an information-packed knowledge base will be amazingly useful both for people with little or no previous experience and for technically accomplished individuals who will eventually learn how particular tasks are performed, but will waste time meanwhile. The aim of such a knowledge base is to help make the service quick and simple to use, saving users both time and effort. The outcome is happier customers, since they can effortlessly find the information they wish, and a lot less work for the customer care staff, because typically the majority of the queries and difficulties that customers have got are already listed in the knowledge base. In case the articles themselves are properly written and encompass more things, you will be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud plans that we’re offering include a detailed knowledge base where you can find everything you may ever need to know with regard to your web hosting account. Whether you desire to set up a new database, to forward a domain name by means of an .htaccess file or to set up an email account on your computer or cellular phone, you can simply read our help articles and all the information that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you want to see the full list of articles and get informed about all the features that Hepsia offers, or simply to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to encompass any predicament that you could run into, but if you don’t find the info that you want, you can always contact us, as our customer care staff members are at your service around the clock.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We have prepared it on the basis of the feedback that we have received from our clients throughout the years and, as a consequence, our articles cover specific problems that you might experience and offer the most effective way to repair them, for example receiving a 500 Internal Server Error message or not being able to send e-mails from your desktop PC even though you have the right SMTP server settings. The articles are available in each single Control Panel section and you can browse them at any moment. They can help you enhance your knowledge not only about our platform, but also about the web hosting realm as a whole, as they contain in-depth instructions and general info such as what file access permissions or cron jobs are.