One of the common reasons to get a hosting server of your own is that you'll have 100 % control over the software environment and you could install anything you would like. This will enable you to run apps which need specific software to be present on the server, which isn't possible with a shared hosting server where you are able to install software only in the account, but not on a root level. In case you're not very acquainted with such matters, however, you might come across difficulties due to the fact that managing a server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can handle a variety of tasks which should be done or can resolve many issues that you might encounter.

Installation and Troubleshooting in VPS Servers

The upgrade could be ordered for any one of the VPS server packages irrespective of the Operating System and CP that you have selected or the task that you need to be executed as our admins will help you with everything associated with the software on the server. This includes, but is not limited to, installing third-party software, setting up server options, troubleshooting scripts in case they don't work properly, and so forth. The upgrade provides one hour of work and if a certain task requires less time, the remaining minutes shall be available for the future and will be listed inside the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your machine. This way, you can work on your websites without having to worry that you'll not be able to use some app or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated servers and as long as you add it, our knowledgeable administrators will be able to aid you with anything on your machine. For example setting up any third-party software which you might want to use on the server and troubleshooting any script which performs inadequately or doesn't run at all. Our upgrade includes 1 hour of work and in the event that a particular task is not very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left inside your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support afterwards, you'll be able to add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but if you need more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the best possible way.