Support Channels

  • Video Tutorials

  • Video Tutorials

  • Learn as soon as possible the ideal way to revise a document or import a database via our line of step–by–step video classes.

  • F.A.Q.

  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you could find solutions to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • The client support crew is at your disposal around the clock to respond to all of your questions. You are going to be given a solution in no more than one hour right after the ticket application.

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Forms of Help

  • Shared Hosting Support

  • Cloud Hosting Help & Support

  • If you need help running your Linux cloud plans account, or need more resources for your sites, simply let us know and we’ll give you the ideal answer.

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  • VPS Hosting Support

  • VPS Servers Assistance

  • In case that you have issues working with your SolusVM admin panel, or with any of the apps your VPS comes pre–installed with, just inform us.

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  • Dedicated Hosting Support

  • Dedicated Servers Help & Support

  • We’ll be on shift 24x7 to help you out with any given server administration process or to help you improve the latest configuration of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a staff of knowledgeable specialists wanting to help you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year long.
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