Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is trained to efficiently care for all of our Linux cloud plans customers’ questions and guidance demands. Through our ticket system, you will be able to supply your question and a support team representative will, no doubt return to you in only maximum sixty minutes. In actual fact, practice proves that the usual reaction period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our team of technicians will be on the web for you 24x7x365 to react to all of your issues and to remedy any trouble you will probably have. You will be able to submit a tech support ticket from the EB Cloud Technologies Web Site Control Panel or send us an email at any time. Furthermore, on business days, you can easily give us a call or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a detailed know–how base that’s built–into all sections. In each part, you will find a Help press button which will load for you a list of step–by–step guides on how to utilize a selected element or accomplish a certain action. In addition, we have generated educational clips so you’re able to get a better idea of the Control Panel’s interface.