Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you will find a comprehensive Help Center section offering a plethora of help articles and commonly asked questions. They are contributed by our support team of expert techs. Just type in your question and our intelligent software will show you the best answer.

  • Top quality support service

  • Video Tutorials

  • For users who prefer to discover how to handle a typically experienced issue by watching a training video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the video clips are short and simple to grasp. They offer step–by–step presentations of different site administration techniques.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 tech support service and a 1–hour support ticket response time guarantee. Our competent customer service technicians will be at your disposal 24x7 to respond to your queries and to solve any problem that you could come across. Simply submit a technical support request from the Help Center and we’ll respond within a minute.