Q: Why should I transfer my website? What does website migration consist of?

A: If your current hosting provider can no longer match the demands of your web site, or when you experience regular downtime, or if you are forced to wait for hours for the client support team to reply back to you, it may be a good idea to swap your web hosting provider, i.e. to move all the files for your sites together with your databases from your current provider to your future provider. At EB Cloud Technologies, we know that this can be difficult & time–consuming. That is the reason why we will do all that for you at no cost!Our practiced technical staff will move your site content from your present hosting provider to us. Our technicians have got lots of experience migrating web sites and are able to handle anything – from an average WordPress–powered blog or Joomla–powered site, to an extremely complex, custom–made web application.

Q: Why should I transfer my website? What does website migration consist of?
Q: Just how long will the web site migration procedure take?

A: There are a lot of variables to consider – the overall amount of files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. However, we do try to carry out all website migrations in a 48–hour time frame. Less sizeable websites are migrated faster – typically within 24 hours.

Q: Just how long will the web site migration procedure take?
Q: Do you require something from me before you begin transferring my site?

A: Yes. We’ll require the name of the website that you want us to transfer. We will also need a way to log in to your current hosting account so that we can get the files associated with your website.

Q: Do you require something from me before you begin transferring my site?
Q: The login details for my hosting account are sensitive. How can I rely on you?

A: In order for us to begin the migration of your hosting account, you must first open an account with us. Opening an account with us requires that you to disclose the very same details you have given to your previous web hosting provider. We’ve also got an extremely rigorous Privacy Policy, which describes how sensitive data is handled.

Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be unavailable during the transfer?

A: While we move your site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the migration is completed, we’ll make certain that everything is working correctly and that the integrity of your data is not affected prior to telling you that the migration is done. After that, we will explain to you how to transfer the domain name to your hosting account with us and how to modify your DNS settings.

Q: Will my website be unavailable during the transfer?
Q: Will my current hosting provider need to provide any information/help?

A: Nah. We will never contact your hosting provider about anything. They won’t be aware of the web site migration either.

Q: Will my current hosting provider need to provide any information/help?
Q: Does it make any difference what platform my present hosting provider is using?

A: Yes. We support all traditional Linux–driven web hosting platforms. We don’t support Windows–based web hosting platforms, because we don’t provide Windows web hosting services ourselves.Additionally, we do not support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make any difference what platform my present hosting provider is using?